Returns & FAQ

We want to make sure you love our products and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution.

Because products are made to order, we do not accept general returns or sizing-related returns.

Please read below for more details:

Cancellations

All of our products are made to order especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production

Once your order has gone to production, you may be eligible for a replacement/resolution depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Refunds policy

PayPal: Any refunds processed will show back up in your Paypal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days depending on your bank.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay.

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Digital Downloads

After checkout, you'll receive an email with a link to download your digital file(s). If you don’t see the email, check your spam folder or contact us for assistance.

All digital product sales are final.

Can I use Gamingbrew’s content in my own campaigns?

Absolutely! All our content is designed for personal use in your D&D campaigns.

Are you on D&D Beyond?

No, Gamingbrew’s content is not available directly on D&D Beyond. However, you can upload your purchases to the homebrew section on D&D Beyond for use in your personal campaigns.

Do you use AI Art?

To the best of our knowledge, no. We collaborate with talented artists we admire and use carefully selected stock art that is shown to be non-AI on their website.

Will I receive updates for digital products I purchase?

Yes! Customers who purchase a digital product will receive any updates or revisions to that product as they are released, ensuring you always have the latest version.